How do I apply for an apartment at {{ community.name }}
Apply easily online via the “Apply Now” button, or visit our leasing office at {{ community.address }} during business hours. After submitting your application, you’ll receive a confirmation email and can schedule a tour.
What are the application requirements and fees?
You’ll need valid ID, proof of income, and consent for a credit/background check. A non-refundable application fee applies; contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> for the current amount and security deposit details.
Does your community require renters' insurance?
No, The {{ community.name }} does not require residents to carry renters’ insurance.
How much is the security deposit?
The {{ community.name }} offers a $250 deposit waiver fee for fully approved applicants or a $600 refundable security deposit.
What is the application process and how long does it take?
Applicants must complete an online application, submit payment, and upload all requested documentation. The application process at The {{ community.name }} typically takes one to two business days.
What utilities are included in the rent?
Rent covers access to all amenities, but utilities—such as water, electric, and internet—are typically billed separately.
How can I pay rent?
Residents can pay rent through our secure online portal or in person at the leasing office. We also offer FlexPay or other payment programs to help you split rent into smaller, manageable payments.
What amenities are available at {{ community.name }}?
{{ community.name }} offers a variety of amenities, such as: a fitness center, a shimmering swimming pool, easy access to freeways, shopping, washer and dryer in home, and more. Visit our <a href="/amenities/" class="faq-link">amenities page</a> for a full list.
Are the apartments pet friendly?
Yes! We love pets of all shapes and sizes. {{ community.name }} welcomes all breeds and sizes, with a two-pet maximum per home. Visit our <a href="/pets/" class="faq-link">pet page</a> for details.
Are the apartments furnished, unfurnished, or both?
All apartment homes at The {{ community.name }} are unfurnished.
Do you offer in-unit laundry, on-site laundry, or both?
All apartments at The {{ community.name }} include in-unit laundry.
How are packages delivered at your property?
Packages at The {{ community.name }} are delivered to parcel mailboxes or directly to residents’ doors.
What floor plans are offered at {{ community.name }}?
We offer one, two, and three-bedroom apartment homes. Visit our <a href="/floorplans/" class="faq-link">floor plans page</a> to explore availability.
Can I tour a floor plan online?
Yes! You can preview our layouts on the <a href="/floorplans/" class="faq-link">Floor Plans</a> or <a class="faq-link" href="/community_tour/">Community Tour</a> pages.
Where is {{ community.name }} located?
We’re located at <a href="https://www.google.com/maps/search/?api=1&query=1340+Reserve+Way%2C+Chattanooga%2C+TN+37421" class="faq-link" target="_blank">{{ community.address }}</a>, in the heart of the East Brainerd neighborhood. Residents enjoy convenient access to shopping, dining, parks, schools, and major commuter routes.
Is there access to public transportation?
Yes—our location offers convenient access to nearby public transportation or major roadways.
What schools are your property zoned for?
The {{ community.name }} is zoned for East Brainerd Middle School and East Brainerd High School.
What shopping centers and/or grocery stores are nearby?
Nearby shopping options include Walmart, Target, Food City, Dollar General, Dollar Tree, Trader Joe’s, and Hamilton Place Mall.
What restaurants are close to your property?
Residents of The {{ community.name }} are close to Olive Garden, Chili’s, Cheddar’s, and Texas Roadhouse.
What local attractions are nearby?
The {{ community.name }} is conveniently located near Hamilton Place Mall and surrounding shopping and dining destinations.
When is rent due each month?
Rent is due on the 1st of each month and considered late after the 5th.
What happens if a resident needs to break their lease early?
If a resident breaks their lease early at The {{ community.name }} without proper notice, lease termination fees and charges will apply in accordance with the lease terms.
Which utility company provides service for your property?
Water service is provided by Tennessee American Water, wastewater service by the City of Chattanooga, and electric service by EPB.
Which internet or cable companies serve your property?
EPB provides internet and cable services to The {{ community.name }}.
What should new residents expect on move-in day?
On move-in day, residents will collect their keys and move-in gift, sign required paperwork in the leasing office, and provide proof that utilities are in the resident’s name.
What is your move-out process?
Residents must provide a 60-day written notice, schedule a walkthrough with staff, and return all keys and fobs at move-out.
How do I submit a maintenance request?
Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>.
Are emergency maintenance services available?
Yes. {{ community.name }} provides 24/7 emergency maintenance services for urgent issues.
Do you offer move-in specials?
We occasionally offer limited-time leasing specials. These change frequently, so please contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> or visit our <a href="/specials/" class="faq-link">specials page</a> for the most up-to-date information.
Are short-term or flexible leases available?
Yes! We offer flexible lease terms to fit your needs. Reach out to our team to learn more about availability and lease options.
How can I schedule a tour or get in touch with {{ community.name }}?
You can call us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>, send a message through our <a href="/contact_us/" class="faq-link">contact page</a>, or stop by our leasing office during business hours:
Mon- Fri: 9:00 AM-6:00 PM
Sat: 10:00 AM-4:00 PM
Sun: Closed
Do you offer virtual tours?
Yes, The {{ community.name }} offers virtual tours.
Do you offer self-guided tours?
No, The {{ community.name }} does not currently offer self-guided tours.
